A communications crisis is a situation where the reputation of a company is at stake. No crisis situation though is foreseeable in advance but risks, including communications risks are. Successful crisis management by DBM standards is based on creative processing of available information, on a timely and responsible reaction and on creative communications solutions. No smaller thing is at stake than the company’s good name and reputation - its most precious assets. A communications crisis without a prompt resolution may lead to the undermining of customers’ and employees’ trust and a direct loss of financial and business opportunities.
Crisis Management employs a wide range of public relations tools. DBM has extensive experience in dealing successfully with various crisis situations on Czech and Slovak markets. Seeking counsel in crisis management demonstrates a responsible approach to preventing and minimizing the potential negative impact of any crisis situation.
We are ready to assist you in dealing with crisis situations 24 hours a day, 7 days a week.
- Crisis Communication Management
- Crisis Communications Training
- Crisis Communications Manual
- Crisis Simulation
- Phone and Web Hotline Service